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Healthcare

Healthcare made smarter with integrated solutions

boltin improves patient management, boosts digital engagement, and safeguards data security. We support healthcare providers in delivering high-quality care, reducing administrative pressure, and achieving consistent operational efficiency.

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Why we work with healthcare service providers?

  • The healthcare sector, including clinics and specialist practices, requires careful patient management, strict data security, and efficient workflows.
  • As an SMB ourselves, boltin understands the pressure of balancing administrative tasks with delivering quality care.
  • We provide integrated technology and operational support that reduces back-office complexity.
  • This allows more time and resources to be dedicated to patient well-being.

Challenges we solve for healthcare service providers

Managing patient records securely and compliantly (e.g., Privacy Principles, My Health Record)
Strengthening cybersecurity to protect against growing digital threats
Inefficient appointment scheduling and patient communication
Streamlining billing, claims, and administrative processes
Connecting separate practice management systems with electronic health records (EHR)
Attracting new patients and building a strong online presence

Our tailored services for healthcare service providers

01

IT consulting

Build robust, secure IT infrastructure, integrate systems, and ensure patient data privacy

Key benefit: Enhanced data security and seamless operational integrity

02

CRM and automation

Centralise patient data, automate communication, and streamline appointment management

Key benefit: Improved patient experience and efficient practice management

03

Business services

Manage documentation, billing, and administrative processes for compliance

Key benefit: Reduced administrative burden and robust regulatory adherence

We work with the tools you already use

  • Practice management
    Best Practice, MedicalDirector, Halaxy
  • EHR/EMR
    Custom EHRs, Cloud-based EHR solutions
  • CRM
    Zoho CRM, Salesforce Health Cloud, HubSpot
  • Marketing
    Google Ads, Meta Ads, Mailchimp
  • Operations/HR
    Xero, QuickBooks, Microsoft 365, Google Workspace

Brand stories we’ve shaped 

Brand

Australian Disability Support Service Provider

Challenge

Rapid business changes and evolving healthcare needs required frequent process updates and system enhancements.  

Solution

Used agile methods to implement updates in D365 F&O, aligning business users, management, and technical teams for faster resolution and smoother operations.

Result

Enhanced healthcare service delivery through streamlined processes, improved data accuracy, and a more responsive operational system. 

Frequently asked questions

How can digital tools improve patient experience in clinics and practices?

They help reduce waiting times, simplify appointment scheduling, and ensure accurate patient information is available when needed. This leads to smoother visits and better continuity of care.

Do healthcare teams need technical expertise to adopt new systems?

No. Most modern systems are designed to be user-friendly. Training and guided onboarding can ensure staff feel confident and productive quickly.

What role does automation play in healthcare administration?

Automation can handle routine tasks such as appointment reminders, billing updates, and patient follow-up messages. This reduces manual workload and lowers the risk of missed steps.

Ready to simplify & scale your healthcare operations?

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