Salesforce Nonprofit Cloud was implemented as a single source of truth for all donor-related data, enabling unified donor management and personalised engagement.
Nonprofit cloud
Amplify your mission. Maximise your impact
boltin uses Salesforce Nonprofit Cloud to streamline fundraising, manage programs, and engage constituents, enabling nonprofit organisations to achieve greater operational efficiency and mission success.
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Digital strategy and technology for non-profit organisations
- Nonprofit organisations often face challenges in managing stakeholders, securing funds, and proving impact with limited resources.
- As an SMB ourselves, boltin recognises these unique challenges.
- We leverage Salesforce Nonprofit Cloud to give charities and non-profits a 360-degree view of members, donors, and volunteers, breaking down data silos for better collaboration.
- Our implementation automates workflows, streamlines fundraising and engagement, and provides tools for grants, volunteer coordination, and impact reporting.
- Eligible nonprofits can also benefit from Salesforce’s Power of Us Program, which offers 10 free or discounted licences to maximise budgets for mission-focused work.
What we offer*
What we offer*
360-degree constituent view
Get a comprehensive view of members, donors, and supporters by centralising every interaction.
Improved collaboration
Improve teamwork and communication across departments while eliminating data silos
Automated workflows
Streamline repetitive tasks to refine efficiency in nonprofit operations.
Simplified fundraising and engagement
Connect with donors and constituents from the first touchpoint through the full giving cycle.
Donor touchpoint management
Track every donor and grantee interaction to enable personalised communication.
Ease grant life cycle and program management
Assess grant trends, align programs, and simplify the grant process for better decisions.
Volunteer and case management
Manage volunteer onboarding, shifts, and skills, while tracking client enrolments and referrals effectively.
Impact measurement
Provide stakeholders with accurate dashboards and reports to showcase program outcomes.
Use cases
Tools and platforms we work with
- Salesforce Nonprofit Cloud
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Salesforce Marketing Cloud (for integrated marketing)
- Third-party applications for integration
Brand stories we’ve shaped
Client
A leading international residential school with a strong global alumni donor community.
Challenge
Fundraising was manual and fragmented, with no central alumni database, limited payment options, and difficulty tracking grants and donor history.
Solution
Implemented Salesforce NPSP to centralise donor data, automate full payment lifecycle with gateway integration, enable recurring donations, personalise receipts/thank-you messages, and streamline grant reporting.
Result
Fundraising is now efficient, recurring donations are seamless, and donor experience and fund-tracking accuracy are significantly improved.
Frequently asked questions
Is Nonprofit Cloud suitable for smaller organisations?
Yes. It can be adapted to suit organisations at different stages of growth. Smaller teams often benefit from having their donor and volunteer information organised and tracked in one place.
Can Nonprofit Cloud help improve fundraising outcomes?
It supports targeted campaigns, recurring donations, donor history tracking, and follow-up reminders. These features help build stronger donor relationships and encourage ongoing giving.
Do we need a technical team to maintain the system?
Not necessarily. Once the setup and training are complete, most day-to-day activities can be handled by internal staff. External support can assist with updates or added features when required.
