ZEPIC is designed to remove the complexity traditionally associated with customer engagement platforms.
Zepic Partnership
Turning Customer Data into Meaningful Engagement
boltin partners with ZEPIC, an AI-powered customer engagement and marketing automation platform, to help SMBs unify customer data and deliver personalised, omnichannel experiences without operational complexity.
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Key Benefits of Boltin × ZEPIC Partnership*
Key Benefits of Boltin × ZEPIC Partnership*
Unified Customer Visibility
Bring customer data from multiple tools into a single, reliable “Customer 360” view
Hyper-Personalised Engagement
Deliver tailored messages and journeys based on real-time customer behaviour and attributes
Operational Simplicity
Reduce manual effort through AI-assisted segmentation, automation, and campaign execution
Faster Time to Value
Move from setup to execution quickly, without prolonged implementation cycles
Scalable Engagement
Support growth with systems that adapt as customer volume, channels, and complexity increase
The ZEPIC Difference
ZEPIC Capabilities
Customer Data Platform (CDP)
Create a single source of truth by integrating data from platforms such as Shopify, Zoho CRM, HubSpot, Zendesk, and more.
Omnichannel Activation
Design and deploy coordinated campaigns across email, WhatsApp, and Instagram, ensuring consistent messaging across touchpoints.
Automation & Segmentation
Use a drag-and-drop journey builder to automate workflows like cart recovery, onboarding, and re-engagement, supported by real-time audience segmentation.
Zenie AI
Automate audience segmentation, campaign creation, and journey orchestration using AI-powered prompts.
Team Inbox
Manage customer conversations in one unified dashboard, improving response times, support quality, and conversion rates.
